Tel: +44 (0)1296 678510
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Frame Communications Ltd

7 Midshires Business Park
Smeaton Close
Aylesbury
Buckinghamshire
HP19 8HL
UNITED KINGDOM

Tel: +44 (0)1296 678510

Fax: +44 (0)1296 436247

 

Registered Office:
Enterprise House
Beesons Yard
Bury Lane
Rickmansworth
Hertfordshire
WD3 1DS
UNITED KINGDOM

Registered in England No.2843499

Frame Communications Support

Maintenance and Support

Frame Communications Ltd provide maintenance and support contracts to ensure business continuity to its customers, who are often operating to timescales and evolving telecom standards that put them constantly under pressure. The security of equipment availability and telephone support enables support contract customers to get help, guidance and a faster turn-around to repairs should equipment fail or configuration issues arise.

These contracts operate over a 12 month period and cover (in most cases) Hardware repair, Software support (telephone) and Software upgrades to the latest releases for an annual fee.

Contract customers gain expedited support and precedence over non contract support calls. Customers without support contracts may be charged for support at rates as appropriate for the products and services requested but at no guarantee to response times.

Most products can be supported under contract - please fill in the form by using the Request Support link in the right hand column of this page.

Alternatively if you require Professional Services please click here