Remote automated active testing of VoIP services and user network problems

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Cloud-Testbook helps organisations reduce their operational costs and increase customer satisfaction providing an automated self-service VoIP test capability.

VoIP service providers and VoIP equipment providers can test and troubleshoot customers remote network connections to ensure that VOIP service is operational. By using a standard web-browser Cloud-Testbook can test that VoIP calls are possible and test the quality of each call by providing a media quality (MOS) indication.

Cloud-Testbook unlike other solutions uses real SIP calls and RTP packets with encoded Voice data to test customers networks ability to accept and make calls. This is all done from the web-browser of a standard PC without the need for dedicated hardware probes to be placed at the customers site.

As well as being used for in-service testing Cloud-Testbook can also be used by organisations wanting to carry out pre-deployment testing. Using the powerful VoIP Audit feature Cloud-Testbook is able to report potential problems with network configuration and VoIP deployment remotely without the need for a technician or engineer to visit the customers site.  

  • Automated Testing - Remote testing of VoIP services and customers access network connectivity
  • Browser Based -  No need for dedicated test equipment or remote probes on customer sites
  • Reduced Operational Costs - No truck rolls required to diagnose/trouble-shoot VoIP service problems  
  • Scalable Solution - Can be deployed using PC browser anywhere world-wide to create scalable test scenarios
  • Pre-deployment Testing - Provides pre-deployment network test capability without the need for customer site visits
  • Signalling Verification - Uses real SIP calls to set-up remote testing signalling integrity and network capability
  • Media Quality - Bi-directional RTP packets with real VoIP data used to provide media quality  metrics (MOS)