Real networks, real results
How operators across the UK & Ireland put the right test, visibility and monitoring solutions to work, and what they got back.
MultiDSLA at Gamma
MultiDSLA Case Study “MultiDSLA is an excellent product which has helped Gamma monitor the call quality across the Telephony products we provide (SIP, UC etc)”. The requirement Gamma are one of the UK’s leading…
Read case study
Fraud detection with UTEL Stinga
The easiest way to identify calling fraud Meet customer and regulatory demands to combat common fraud including Wangiri calling, robocall scams and hijacked traffic. Easily identify number series to block across the…
Read case study
Data centre connectivity assurance
Datacentre network assurance The reliability of Data Centre connectivity is a business-critical issue. For those with responsibility for running Data Centres, finding connectivity issues ahead of end users is extremely…
Read case study
Voice quality assurance for call centres
Voice quality assurance for call centres The importance of high quality audio to a call centre cannot be understated. The ability to have clear conversations with customers is the reason a call centre exists. In order…
Read case study
Proactive cloud conference & IVR monitoring
Proactive Cloud based Conference and IVR Monitoring Conference call quality is of growing importance. Most users rely on third party solutions, such as WebEx, Zoom, Bluejeans, MS Teams or other providers. Outsourcing to…
Read case study
Debugging Skype network traffic
Debugging Skype network traffic In this article, we discuss the high-level structure of Skype traffic and key network parameters to monitor, so that Network operators can confirm that Skype is working well in a network.…
Read case studyCould this be your network?
Tell us the challenge you're facing, we'll share how others solved it and spec the right kit.