OV PNM

OpenVault
Proactively Identify and Prioritise Network Impairments.
  • Detect plant faults before the customer calls you and reduce churn
  • Reduce resolution time and repeat truck rolls - up to 45% typical
  • Approximately 70% of the proactive troubles are repaired on the first truck roll
  • Save money with the mobile app and reduce the need for test equipment and yearly recalibration
  • Evaluate your ROI on contractors’ cable modem installs with cable modem installer
  • Make sure RF levels and Micro Reflections are good before you leave the premise for no return visits from the install and reduce churn
  • Successfully manage your CSRs and Field Force
  • Reduce Network sweeps

OpenVault’s AI-driven, proactive network maintenance solution OV PNM enables broadband providers to optimise their
network workforce, reduce costs and improve the quality of experience (QoE) for their subscribers.

  • Swiftly detect and capture RF impairments
  • Optimise resource allocation for precise issue resolution
  • Enhance the subscriber quality of experience
  • Minimise workforce-related costs

In addition, the user-friendly interface is well-suited for plant technicians, facilitating seamless adoption across large-scale deployments.

Unparalleled Visibility

  • OV PNM provides unprecedented visibility into network impairments, whether it’s outside the plant or inside the home. From suckouts to standing waves to FM radio ingress, OV PNM uncovers the point of impairment.

Intelligent Problem Solving

  • With clear, actionable insights, it goes beyond visibility to recommend and prioritise the right corrective actions. Its mobile app capabilities make it easier to detect and prioritise impairments.

Proactive Maintenance

  • Importantly, it allows you to address impairments before they escalate into service interruptions, resulting in fewer truck rolls, fewer calls to customer care, and reduced operational costs.